About Us
Service, Service and More Service
One of the most frustrating experiences with a new health plan is a lack of information about the benefits. We provide information on getting access to the employees provider, either through a PPO or direct contract. Then we let them know what the claim process is and what to expect, and how to resolve claim and balance bill issues.
Our Services
Information is Key
Direct Member Calls
When a new program kicks-off we make outbound phone calls to members and give them the information they need to effectively navigate the healthcare maze. We are successful about 90% of the time getting providers to direct contract with employer groups when they are not in the network.
Program Information
Education really drives the success of programs and helps employees get the best value out of the offering. These include:
- Educating members on Balance Billing with a Reference Based Pricing Program
- Explain value added benefits to employees. These include Telemedicine, Patient Prescription Assistance Programs and others
Benefits of using Advocate Pro concierge services
Happy Employees + Lower Costs = More Bang for your Buck
Our staff will help you see what your employees’ value. We get the calls so you know what is driving employee frustration and also what employees appreciate about their benefit programs. This insight allows us to get data to your broker to customize benefits, determine what benefits are being used, to help your plan save money and help with increased employee satisfaction.
Advocate Pro integrates with your TPA and their vendors to provide:
- Electronic ID Card
- Customer Support
- Online Web Portal for Claims Information
- One Point of Contact
- Electronic Health Questionnaires
- Provider Nomination Forms
- Web-Based Enrollment Platform
Members
Provide the below details so our Advocate Team can reach out to your provider to provide them with your coverage information
Contact Us
Contact Us
Ready to get started with Advocate Pro? Send us your information using the contact form, and we'll get back with you as soon as possible.
